Question 1

What products does Chebez manufacture?

Accepted Answer

We manufacture paints and coatings, plastics and polymer products, and premium calcium carbonate. Because we also mine and mill our own mineral inputs, we cover the full journey from raw material to finished good under a single roof — for industrial, commercial and construction applications.

Question 2

What ranges and finishes of paint do you produce?

Accepted Answer

Our paints and coatings span interior, exterior, decorative, protective and industrial ranges in matt, satin, silk and gloss finishes, water- and solvent-based, with factory tinting to standard and custom shades. Share your project and we will recommend the right system.

Question 3

What kinds of plastic and polymer products do you make?

Accepted Answer

We manufacture plastic and polymer products for packaging, construction, household, agricultural and industrial use — moulded and extruded, in standard and custom colours, and produced to your grade, size and tolerance requirements.

Question 4

What grade or purity of calcium carbonate do you produce?

Accepted Answer

Our calcium carbonate is mined, milled and tested in-house for consistent purity and particle characteristics suited to demanding industrial applications. For grade-specific data sheets and particle-size details, request a quote or contact our technical sales team and we will match a specification to your process.

Question 5

Can you help me choose the right product for my application?

Accepted Answer

Yes. With deep knowledge of manufacturing processes and industrial applications, our team helps you select the product that best meets your operational requirements — across paints, plastics and mineral fillers.

Question 6

How do I place an order or request a quotation?

Accepted Answer

Use the Request a Quote page for a guided, step-by-step request, submit an inquiry from the Contact page, call our sales line, or reach us on WhatsApp. A sales representative responds promptly with pricing, availability and delivery options.

Question 7

Is there a minimum order quantity?

Accepted Answer

Our production and distribution capabilities scale from small businesses to large industrial operations. Minimums depend on the product and packaging — tell us your target quantity in your quote request and we will confirm what is available.

Question 8

How quickly will I receive a response after submitting a request?

Accepted Answer

Our sales team typically responds within one business day with pricing, availability and next steps. For urgent procurement, call or message us on WhatsApp for the fastest turnaround.

Question 9

Can I set up a recurring or contract supply arrangement?

Accepted Answer

Yes. We build lasting partnerships rather than one-time transactions and regularly support recurring and contract supply. Let us know your projected volumes and schedule and we will structure a dependable arrangement.

Question 10

Which areas do you deliver to?

Accepted Answer

We deliver nationwide across Nigeria and are actively expanding our distribution network across West Africa. Provide your delivery location in your quote request and we will confirm logistics and timelines.

Question 11

What are your typical lead times?

Accepted Answer

Lead times depend on product, quantity and destination. Our streamlined operations and logistics are designed to keep projects moving; we confirm a firm timeline with every quotation so you can plan production with confidence.

Question 12

Can you handle bulk and industrial-scale deliveries?

Accepted Answer

Yes. Bulk supply is core to our business. We coordinate packaging, storage and distribution for industrial-scale volumes and can align deliveries with your project or production schedule.

Question 13

How is delivery scheduled and tracked?

Accepted Answer

Once your order is confirmed, our team coordinates dispatch and keeps you updated on delivery status. For large or recurring orders we align a delivery schedule directly with your procurement team.

Question 14

How is product quality assured?

Accepted Answer

Quality is built into every stage — from carefully selected raw materials through modern processing, quality assurance, testing and controlled packaging — so every batch is verified before it ships. Quality is engineered in, not inspected after the fact.

Question 15

Do you test every batch before shipping?

Accepted Answer

Yes. Every batch passes quality checks before dispatch to ensure consistent performance, durability and compliance with industry requirements, so you receive dependable material every time.

Question 16

Do your products meet industry standards and compliance requirements?

Accepted Answer

Our products are processed and distributed with strict attention to safety, efficiency and regulatory compliance. For application-specific compliance documentation, contact our team and we will provide the relevant details for your industry.

Question 17

Can you provide technical specifications or data sheets?

Accepted Answer

Yes. Request a quote or contact our technical sales team and we will share the relevant specifications and documentation to confirm suitability for your process.

Question 18

Do you handle bulk and industrial-scale orders?

Accepted Answer

Yes. Our production and distribution capabilities are designed to scale — supporting everything from small businesses to large industrial operations without compromising consistency or quality.

Question 19

Can your supply scale with my growing demand?

Accepted Answer

Absolutely. Scalable supply is a core capability. As your requirements grow, our production and distribution capacity scales with you so you are never left short on critical materials.

Question 20

Do you offer pricing for large-volume or long-term supply?

Accepted Answer

We offer competitive value across all order sizes and structure pricing for large-volume and long-term supply. Share your projected volumes in a quote request and our team will prepare a tailored proposal.

Question 21

Can I become a distribution partner?

Accepted Answer

We actively build long-term partnerships with distributors and industrial buyers. Reach out through the Contact page or request a quote and mention distribution — our team will discuss partnership options with you.

Question 22

How can I reach your sales and support team?

Accepted Answer

Reach us by phone during business hours, by email, or on WhatsApp for a fast response. You can also submit an inquiry from the Contact page and a representative will follow up promptly.

Question 23

What are your business hours?

Accepted Answer

Our sales team is available Monday to Friday, 8:00 to 18:00 WAT. For time-sensitive procurement outside these hours, message us on WhatsApp and we will respond as soon as possible.

Question 24

Do you provide technical guidance after purchase?

Accepted Answer

Yes. Customer-centric service is part of how we work. We provide technical guidance where required and support you well beyond the initial order to keep your operations running smoothly.

Question 25

Who do I contact for an urgent supply issue?

Accepted Answer

For urgent supply issues, call our sales line or message us on WhatsApp for the fastest response. Our team prioritises keeping your projects and production moving.

Frequently asked questions

Search our knowledge base

Products

Orders

Delivery

Quality

Bulk Supply

Support

Still need help?